Privacy Policy

Privacy Policy

Chutney Tandoori
269 High St, Canvey Island, SS8 7RS
Owner: Mostaq Ahmed Rayham
Telephone: 01268 685533
Email: info@chutneytandoori.vip
Website: www.chutneytandooricanvey.co.uk

Chutney Tandoori is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in line with UK data protection law, including the UK GDPR and Data Protection Act 2018.

Information We Collect

We may collect and store the following information:

• Name

• Email address

• Phone number

• Delivery and billing address

• Order history

• Date of birth (for VIP rewards and birthday offers)

• Website usage data (via cookies and tracking technologies)

This information is collected when you place an order, join our VIP programme, subscribe to updates, or interact with our website.

How We Use Your Information

We use your data to:

• Process and fulfil food orders

• Communicate with you about your orders

• Provide customer support

• Manage our VIP and loyalty programmes

• Send marketing messages, offers, and updates (only where you have consented)

• Improve our website, services, and customer experience

• Meet legal and accounting obligations

We do not sell your data to third parties.

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enable core website functionality

• Support online ordering

• Analyse website traffic and performance

• Deliver relevant marketing

We may use services such as Google Analytics and Meta (Facebook) tracking tools. These help us understand how visitors use our website so we can improve it.

You can control or disable cookies through your browser settings.

Marketing Communications

If you join our VIP programme or opt in to marketing, we may contact you by email or SMS with offers, news, and birthday rewards. You can unsubscribe at any time by using the link in our messages or by contacting us directly at info@chutneytandoori.vip.

Data Sharing

Your data may be shared with trusted service providers who support:

• Online ordering

• Payment processing

• Email and SMS communications

• Website hosting and analytics

These providers are required to handle your data securely and lawfully.

Data Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for marketing

• Object to certain processing activities

To exercise these rights, contact us using the details above.

Changes to This Policy

We may update this policy from time to time. Any changes will be published on our website.

Cookie Policy

Chutney Tandoori
269 High St, Canvey Island, SS8 7RS
Email: info@chutneytandoori.vip
Website: www.chutneytandooricanvey.co.uk

This Cookie Policy explains how Chutney Tandoori uses cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function correctly, remember your preferences, and provide information about how the site is used.

How We Use Cookies

We use cookies to:

• Enable essential website functionality, including online ordering

• Remember your preferences and settings

• Analyse website traffic and performance

• Support marketing and advertising activities

Some cookies are necessary for the site to work. Others help us improve your experience and measure the effectiveness of our marketing.

Types of Cookies We Use

• Essential Cookies – Required for the website and ordering system to function.

• Analytics Cookies – Help us understand how visitors use the site (e.g. Google Analytics).

• Marketing Cookies – Used to show relevant promotions and measure advertising performance (e.g. Meta/Facebook tags).

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect how the website functions, particularly the online ordering system.

By continuing to use our website, you agree to our use of cookies in line with this policy.